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I attended the 3-day virtual CDE training, and Felicia was an excellent facilitator. Her experience, expertise, and pearls of wisdom are invaluable. Her ability to engage participants using a down to earth, real-world experience approach is so impactful and helped me to retain and apply the information. Felicia’s pedagogical style and business acumen are definitive assets for facilitating viable integration of DEIB strategies into organizational culture. I thoroughly enjoyed the training and would recommend using Felicia and the Gatson Group’s services without reservation.

I’ve been to these kinds of trainings before, and they were useless. This one was fabulous! Felicia was so engaging and fun. I took a lot away, and I think it will really resonate with my team.

I’ve been through this training before, and hands down, this was the best. It was actually fun.

She was great. I loved her. She made the class.

Her energy was great. Made a sensitive topic relatable.

What else does she offer? I want to sit through more of her classes.

I attended Felicia's CDE prep course and was truly amazed by her facilitation skills and the course content! Not only was the information timely and relevant, but her real-life examples added color commentary, making the three-day class interesting and engaging. I was truly amazed to learn new information and data about subjects that I thought I knew well. I feel better prepared to take the certification exam and am excited about working on my candidate project!

The Certified Diversity Professional (CDP) course was so informative and fun. The opening exercise to get to know one another was innovative and set a wonderful tone for the class. The three days passed quickly with so much useful information being shared. The opportunity to learn from Felicia’s experiences added practicality to the material. It was wonderful to learn from one another in the class as well. Felicia made us all feel valued and demonstrated that our experiences contributed in a meaningful way to the experience. I couldn’t recommend Felicia and the CDP course any more vigorously! Thank you so much!

Felicia’s expertise and experience managing successful institution-wide diversity and inclusion efforts proved extremely beneficial for the successful delivery of our effort. She is a visionary, detail-oriented, has tremendous insight and her performance was outstanding.

I recently participated in the (CDE)® Certified Diversity Executive Certification Prep Course. This experience served me well while sitting through the learning experience, after I left the learning experience, and is still relevant in my practice today. I have been able to immediately apply the material to help me navigate controversy and to build initiatives beyond my political reach. Without reservation, I recommend master teacher/practitioner, Felicia Johnson, Founder & Managing Director of THE GATSON GROUP, LLC.

What a great presentation and so relevant to the American work environment. Felicia presented the workshop, "Effective Strategies for Conflict Resolution in the Workplace" at our Power Hour, lunch and learn, for our members. It was right on target with what we wanted our members to hear. Conflict is bound to happen, at some time in the workplace. It is important to, not only, know how to resolve it, but, equally as important, to know what causes is and work to prevent it.

We were excited to welcome Felicia Johnson as the keynote speaker for the Chamber’s annual meeting. As we embark on a major diversity and inclusion initiative, her insight and expertise were an important component of our overall strategy. Feedback from the nearly 600 meeting attendees was extremely positive, and we look forward to working with Felicia again in the future.

Time/Money Very Well Spent. During three-intensive-days, Felicia guided us through a journey of self-discovery, self-awareness and reaffirmation of our commitments to diversity and inclusion. Felicia’s knowledge, expertise, and abundance of experience in the D&I field added exceptional value to the many sessions we covered during the certification program. In addition to the sessions, Felicia encouraged us to engage in honest conversations around different topics which helped us to better appreciate, understand and learn from each other’s D&I journeys and experiences. I highly recommend Felicia as an exceptional D&I business partner

Felicia is a fantastic instructor. She knows her content very well and she keeps the audience informed and entertained. Her communication skills are outstanding. She solves problems and helps the individual come to a new level understanding of what is possible. Felicia inspires others and she maintains a positive attitude.

I knew I was in the presence of a real professional. And then I experienced you as a "Three 'P' Speaking Pro: Poised, Purposeful & Passionate! You articulated key points and appropriately used slides to reinforce the "D & I" message. Your brief yet emotionally charged story about tactfully confronting and ultimately engaging a closed-minded individual touched everyone in the room.

Felicia was a fantastic instructor! She knows the content well, encouraged open participation and kept the class focused. Felicia welcomed and encouraged open discussion and followed through by supporting us when we did so.

Thank you for leading us through training on Diversity and Inclusion. I did not know what to expect coming into it. Some trainings lack engagement, energy and tend to feel like we are checking the box. Beyond the content, your ability to facilitate this training was very impactful. You were inclusive, allowed for storytelling and further personalized the training with your experience.

We found Felicia’s communication skills to be strong and extremely relatable. She has a terrific sense of humor and has a way of engaging participants around a subject that can be uncomfortable. Her approach was refreshing, inviting and we would welcome Felicia to return any time. Felicia should be your next business consultant and I would be more than happy to answer any questions you may have.

We found Felicia’s communication skills to be strong and extremely relatable. She has a terrific sense of humor and has a way of engaging participants around a subject that can be uncomfortable. Her approach was refreshing, inviting and we would welcome Felicia to return any time. Felicia should be your next business consultant and I would be more than happy to answer any questions you may have.

As a new workshop provider for Employee Resource Groups, I was looking for a training program that would expand my knowledge of Diversity, Equity, Inclusion, and Belonging (DEIB) and help me become a better DEIB facilitator. I am so glad I reached out to Felicia and joined the Certified Diversity Professional program from the Institute for Diversity. The 3-day training was engaging, interactive and at times, challenging. As a result of Felicia’s excellent facilitation skills, I have grown both personally and professionally. I am far more confident in my ability to educate and assist others on DEI topics. I highly recommend hiring Felicia for any DEIB needs. She is a dynamic presenter with a wealth of knowledge and a great sense of humor. Her gentle, inclusive demeanor creates a safe environment, so participants feel open to discuss difficult issues, share experiences and learn from each other. If you want the best DEI trainer, choose Felicia Johnson!

Felicia delivered an interactive, engaging, and thought-provoking customer service class around providing service excellence to the various multigenerational customers our employees interact with! I highly recommend this class!